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runner/docs/checks/internet.md
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Internet Connection Check

What is this check for?

Make sure the runner has access to https://api.github.com

The runner needs to access https://api.github.com to download any actions from the marketplace.

Even the runner is configured to GitHub Enterprise Server, the runner can still download actions from GitHub.com with GitHub Connect

What is checked?

  • DNS lookup for api.github.com using dotnet
  • Ping api.github.com using dotnet
  • Make HTTP GET to https://api.github.com using dotnet, check response headers contains X-GitHub-Request-Id

How to fix the issue?

1. Check the common network issue

Please check the network doc

Still not working?

Contact GitHub customer service or log an issue at https://github.com/actions/runner if you think it's a runner issue.