runner/docs/checks/actions.md

Actions Connection Check

What is this check for?

Make sure the runner has access to actions service for GitHub.com or GitHub Enterprise Server

• For GitHub.com
  • The runner needs to access https://api.github.com for downloading actions.
  • The runner needs to access https://vstoken.actions.githubusercontent.com/_apis/.../ for requesting an access token.
  • The runner needs to access https://pipelines.actions.githubusercontent.com/_apis/.../ for receiving workflow jobs.
• For GitHub Enterprise Server
  • The runner needs to access https://myGHES.com/api/v3 for downloading actions.
  • The runner needs to access https://myGHES.com/_services/vstoken/_apis/.../ for requesting an access token.
  • The runner needs to access https://myGHES.com/_services/pipelines/_apis/.../ for receiving workflow jobs.

What is checked?

• DNS lookup for api.github.com or myGHES.com using dotnet
• Ping api.github.com or myGHES.com using dotnet
• Make HTTP GET to https://api.github.com or https://myGHES.com/api/v3 using dotnet, check response headers contains X-GitHub-Request-Id

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• DNS lookup for vstoken.actions.githubusercontent.com using dotnet
• Ping vstoken.actions.githubusercontent.com using dotnet
• Make HTTP GET to https://vstoken.actions.githubusercontent.com/_apis/health or https://myGHES.com/_services/vstoken/_apis/health using dotnet, check response headers contains x-vss-e2eid

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• DNS lookup for pipelines.actions.githubusercontent.com using dotnet
• Ping pipelines.actions.githubusercontent.com using dotnet
• Make HTTP GET to https://pipelines.actions.githubusercontent.com/_apis/health or https://myGHES.com/_services/pipelines/_apis/health using dotnet, check response headers contains x-vss-e2eid
• Make HTTP POST to https://pipelines.actions.githubusercontent.com/_apis/health or https://myGHES.com/_services/pipelines/_apis/health using dotnet, check response headers contains x-vss-e2eid

How to fix the issue?

1. Check the common network issue

Please check the network doc

2. SSL certificate related issue

If you are seeing System.Net.Http.HttpRequestException: The SSL connection could not be established, see inner exception. in the log, it means the runner can't connect to Actions service due to SSL handshake failure.

Please check the SSL cert doc

Still not working?

Contact GitHub customer service or log an issue at https://github.com/actions/runner if you think it's a runner issue.