I think we should at least recommend the reporter read the troubleshooting guide before submitting a bug report. It would give them more chances to realize it isn't a bug in some cases.
Even though we have a bug report form, we've seen so many issues being written in freestyle and I think every occurrence of it resulted in needing multiple hops for us to gather the information necessary for diagnosing the issue. I hope every bug report is more actionable. Now we disable blank issues so that the reporter is likely to choose the bug report form or Discussions depending on their situation.
I believe this helps us focus on relatively more important issues like critical bug reports and highly-requested feature requests.
Co-authored-by: Callum Tait <15716903+toast-gear@users.noreply.github.com>
so that we can hopefully get enough information to diagnose the issue in case it's really a bug report, or it goes to Discussions in case it's a question.